Shipping - Etoiles au Paradis
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Shipping

DELIVERY – AUSTRALIA

– All orders placed prior to 2pm AEST on a business day will be dispatched same day.
– Orders placed on weekends, public holidays or after 2pm will be dispatched next business day.
– During holiday and sale periods high demand can sometimes cause unexpected delays. In these circumstances we will endeavour to express out your piece as soon as possible, however, please note processing may take an additional day.
– Please ensure delivery details are correct as once it leaves our facility we are unable to intercept it or make changes
– Once your order has been dispatched, an email will be sent to you that will allow you to track each step of your delivery.
– We use express courier services, with deliveries occurring between 8am – 6pm Monday through to Friday, with all parcels requiring a signature in delivery.
– In the circumstance an authorised person is not there to sign for it, a card will be left that will allow collection at your Local Post Office or depot.
– Using express couriers ensures deliveries to Australian addresses will take from 1-5 business days. For most Australian metropolitan areas overnight express in ensured.
– Orders over $200 will receive complimentary express shipping.
– Orders below $200 a flat rate of $10 will be charged for express shipping

DELIVERY – INTERNATIONAL

– We work with our shipping partners to provide you with the best current shipping rates. Please refer to the amount calculated at checkout.
– This service ensures a 1-7 business day delivery window, dependant on the locality.
– In some circumstances the receiver may be required by their countries customs regulations and government policies to pay duties and taxes, this is the responsibility of the receiver.
– International postage will not be refunded if the customer wishes to return their order.
– Shipping to the following locations is also currently unavailable due to postal restrictions – Korea, Algeria, Iran, Israel, Pakistan, Syria and Russia

– Orders over $450 US. will receive complimentary express shipping.
– Orders below $450 US. a flat rate will be charged for express shipping.